Frequently asked questions

HOW MUCH PROTEIN, CARBS, FATS AND CALORIES PER MEAL?
Meal Type Protein (g) Carbs (g) Fats (g) Calories
BREAKFAST 30-40 30-40 5-10 380-430
LIFESTYLE 30-40 35-45 5-10 400-450
ATHLETE WITH CARBS 35-40 30-35 0-5 300-350
ATHLETE NO CARBS 35-40 0-7 0-9 220-270
PLANT BASED 15-20 50-60 10-15 400-450

Please note that the numbers above do not include the side sauces provided with certain meals.

HOW DOES IT WORK?

We alternate Menu A and Menu B every week, to provide more variety, while maintaining the macro and micro consistency of each plan.

ORDER PROCESS

You can order 1 week or 4 week plans, weekly subscription plans, individual meals or bulk proteins, carbs and greens.
The 4 week plans and the subscription plans offer a 5% discount.

DELIVERY PROCESS

We deliver on Sunday and Wednesday evening. On Sunday you will receive your meals for Monday, Tuesday and Wednesday. On Wednesday you will receive your meals for Thursday, Friday and Saturday. We can also deliver your meals Monday morning and Thursday morning if it suits your lifestyle better.

On Sundays and Wednesdays, you will receive a text message from one of our representatives, confirming your delivery. Please ensure someone is available to receive your order within the delivery time window. We do not use any preservatives or additives in our meals, and it is very important to get the meals in your fridge as soon as possible.

Unless agreed upon otherwise, if you are not home, your meals will be left at your front door or with your concierge in a thermal insulated bag which keeps food cold for 3 hours.

The first 2 bags will be free of charge. After that, we will track the number of bags that are dropped off, and we will charge you $5 per bag. At the same time, if you return bags at a later date, you will be refunded $5 per bag.

On the day of your next delivery, please leave the empty bag at the door or with your concierge, and we will place your next batch of meals inside. You can also leave a cooler out and we will place your meals inside. If you live in a condominium, please inform your concierge in advance that you are expecting a food delivery.

POST-DELIVERY PROCESS

As soon as you receive your meals, you will need to store them in your refrigerator, set between 1 degree C and 4 degrees C. The meals will stay fresh in the refrigerator for approximately 5 days, but we recommend that you consume them within 3 days. Fresh, preservative-free meals have a higher probability of spoilage, and storage temperature is a critical factor.

Please note that consuming undercooked meats may increase your risk of foodborne illness, especially if you have certain medical conditions. The probabilitty of this is very low however, due to our strict food safety practices.

Plan your day wisely! Depending on whether you order 2, 3 or 4 meals a day, you might still have to prepare some meals for yourself. A protein shake, yogurt or some nuts are great, quick options for additional meals throughout the day.

You can warm up your meal in the microwave in the container provided. If you warm up your meal in a toaster oven or a regular oven, you will need to use an oven friendly container.

At the beginning, if required, we recommend that you use additional sauces (ketchup, mustard, BBQ sauce, etc) and spices (Mrs Dash, oregano, pepper, salt, etc). A small amount is fine and will do wonders in terms of keeping you on course! Sustainability! Sustainability! Sustainability!

You do not need to return the containers. Please dispose of accordingly! We are currently working on sourcing a new line of recyclable containers.

I NEED TO LOSE WEIGHT. WHICH PLAN SHOULD I GO WITH?

All meals are portion controlled and promote fat loss and muscle gains.
LIFESTYLE entrees have more variety and more flavour than ATHLETE entrees, making it easier to adopt the healthy lifestyle and eating structure at the beginning.
If you are used to eating flavour-rich foods and need to lose some weight (body fat), start with LIFESTYLE for the first 1-2 weeks. You will see results!
Our most common plan is 1 BREAKFAST and 2 LIFESTYLE ENTREES per day.
That being said, all our plans are great! Getting started is most important! Pick any plan, we can change it the following week!

HOW MANY MEALS AM I GETTING? WHEN?

All plans cover you for a week (6 days), and you are receiving 2 deliveries every week, one at the beginning of the week on Sunday or Monday, and the second delivery mid-week on Wednesday or Thursday.

CAN I CHOOSE MY OWN MEALS?

Yes, if you want to pick your own meals, please order from the Individual Meals menu.
You can also specify your allergies during checkout.
If you are placing a subscription order, you can customize your meals anytime, by filling out a Custom Menu form. You will find the Custom Menu forms in your ‘My Account‘.

DELIVERY SCHEDULE ON LONG WEEKENDS?

On long weekends we deliver on Sunday evenings and Tuesday mornings.

CAN I PAUSE/CANCEL THE SUBSCRIPTION ANYTIME?

There are no contracts or penalty fees. If you are away for a while, or want to take a break, you can pause or cancel your plan. Please send us an email request by Friday, the week prior to your break. Email us back when you are ready to jump back in.

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