Frequently asked questions

We have 2 weekly menus. We alternate between MENU A and MENU B every week. This allows us to provide our clients with more meal variety.

You can order a WEEKLY PLAN, or you can place a ONE TIME ORDER.

With the Weekly Plan you will save between 4% and 9%. You can also pause, cancel or change your plan anytime, with no penalty fees.

With the One Time Order you can pick your meals A La Carte, once, twice or whenever you need us!

All our meals are healthy, portion-controlled and high in protein and promote fat loss and muscle gains.

Remember, to lose weight, you need to be in a caloric deficit! You can be in a caloric deficit with either of our 3 weekly plans. If you need assistance selecting the right plan, please book a FREE CONSULTATION.

The LOSE WEIGHT plan will help you lose weight the quickest but it is also the hardest plan to stick to.

If you are used to eating flavor-rich foods and need to lose some weight (body fat), start with the LIFESTYLE plan for the first 1-2 weeks. You will see results!

The GET FIT plan is the best of both worlds! Very sustainable, and very effective for weight loss!

That being said, all our plans are great! Getting started is most important! Pick any plan and we can change it any time!

All weekly plans provide meals for 6 days per week, Monday to Saturday. You will receive 2 deliveries every week, one on Sunday and one on Wednesday.

There are no contracts or penalty fees. If you are away for a while or want to take a break, you can pause or cancel your plan. Simply send us an email request. Email us back when you are ready to jump back in.

You can also change your plan whenever you want! Just send us an email!

Yes! If you want to pick your own meals, please place a ONE TIME ORDER.

You can also specify your allergies during checkout.

If you order a weekly plan, you can customize your meals anytime, by filling out a Custom Menu form. You will find the Custom Menu forms in your ‘My Account‘.

You do not need to return the containers. The container bases are compostable and they go in the green bin. The lids are recyclable and they go in the blue bin.

For more information about our delivery process, visit our DELIVERY page.

As soon as you receive your meals, you will need to store them in your refrigerator, set between 1 degree C and 4 degrees C. The meals will stay fresh in the refrigerator for approximately 5 days, but we recommend that you consume them within 3 days. Fresh, preservative-free meals have a higher probability of spoilage, and storage temperature is a critical factor.

Please note that consuming undercooked meats may increase your risk of foodborne illness, especially if you have certain medical conditions. The probabilitty of this is very low however, due to our strict food safety practices.

Plan your day wisely! Depending on whether you order 2, 3 or 4 meals a day, you might still have to prepare some meals for yourself. A protein shake, yogurt or some nuts are great, quick options for additional meals throughout the day.

You can warm up your meal in the microwave in the container provided. If you warm up your meal in a toaster oven or a regular oven, you will need to use an oven friendly container.

At the beginning, if required, we recommend that you use additional sauces (ketchup, mustard, BBQ sauce, etc) and spices (paprika, oregano, salt, pepper, etc). A small amount is fine and will do wonders in terms of keeping you on course! Sustainability! Sustainability! Sustainability!

On long weekends we deliver as usual on Sundays.